Confirmed orders will be shipped within 1-2 working days. Once shipped, they'll be delivered to you within 2-7 working days. Delivery times are influenced by product availability, geographic location of customers, customers shipping destination and the courier partner's time-to-deliver in customers location.

What is the range of locations to which Cosmolovely ships their products?

Cosmolovely ships throughout India!

Are there any shipping charges applicable on my order?

Shipping charges are-

• INR 50/- on orders below INR 699/-
• No shipping charges on orders above 699/-

My order has been shipped. Now how can I track it?

• We send an email with the tracking details once the order is shipped. You can also check on the website by log in to your COSMOLOVELY account and track your order in 'My Orders' section. https://cosmolovely.in/account. 

What to do if my order shows delivered, but I haven’t received it?

You need to report Non-Delivery of the order, within 48 hours of receiving the delivery notification via the Contact-us form at https://www.cosmolovely.in/policies/contact-information  or contacting us via the chat support. . 

How can I find out more information about my order?

You can contact us via the form at https://www.cosmolovely.in/policies/contact-information  . Visit our website and chat with one of our Customer Service executives. Call us at +91 7019048203 (Mon - Fri: 10 AM to 6 PM)